Online Shopping Experience with Mothercare Kuwait
Moms in Kuwait, You have got to try this because I am so pleased with the whole experience offered by Mothercare Kuwait!
Last week while sitting bored at office and with the 21st coming up (My daughter was born on 21st of May) so every month we tend to “celebrate” this day and I buy her an item.. or 2! I decided to check Mothercare’s website [ HERE ] with their newly launched online purchase portal. I checked all the sections (some of which need more additions like clothes) and I was content as a mother since one can find the majority of necessities for babies. I laid my eyes on this item [ Chicco Quatro 4 in 1 ] since we established the fact that she wants to move & she hates her stroller & I placed my order.
Unfortunately for me, I kept trying to checkout from my shopping bag but each time I forgot to check the “Credit Card” option so that failed twice and I got a call from one of their call center agents which was very efficient trying to figure out what went wrong and I finally came around. 3 days after that I have the item at home and she likes it!
Their confirmation of my purchase
Mine mine minnnnne!
She was excited to unbox her gift
Alma on her “Car” !
The nice thing about this Pink car is that it works as a rocking chair, walker, push cart & a regular car which she can manage on her own when she starts to properly walks so this is the last thing on wheels am buying this kid! I swear! I also think it’s cool & flexible enough to take to malls instead of the stroller.
Now, YES I loved Mothercare’s service but what is ridiculous is the home delivery fee they charge which is KD 5! I’d say that’s way too much and they should consider lowering it down or even waving it off for purchases exceeding a certain amount. I chose to pick the item up from the store nearest to me without extra charges AND with that KD 5 buy her other things – moms check their new collection WAAAAAY TOO CUTE! However, service wise Mothercare staff are very helpful & sweet; Dolores at Plaza branch was very kind to carry the box though I could’ve done that myself and she insisted so Thank you Dolores if you ever manage to get around this post :)
March 8th, 2012 at
Coooolll…I just checked it out…def gonna order some stuff…loved the item u bought, def gonna get it for my next kid inshallah, this one is too old, he needs his own car now..:p
March 8th, 2012 at
:) I think they have those too and try them and tell me what you think
March 14th, 2012 at
[...] my post on shopping online with Mothercare [ HERE ] ? Well I got a sweet email from Ms. Mai Al-Othman, their PR & Social Media Executive thanking [...]